Superior Support
Our industry leading support staff and tools are here to keep you online and up-to-date.
Do You Need Assistance?
We Take Support Seriously.
Very Seriously.
Providing excellent customer service is a priority at Zipline B2B Marketing. Every Zipline customer has a dedicated Account Manager available to assist with any project related needs.
Zipline customers also have direct access to our support department that can provide immediate assistance with email, website, or marketing questions, changes, or additions.
Industry Leading Support Tools At Your Fingertips
We have a robust help portal and support ticketing system ready to assist you.
The Zipline ticketing system will allow you to place and track support requests. Through your support account, you will have direct access to our support team and you will receive regular updates on the progress of your support ticket until it has been resolved!
Our Entire Hosting Network is
Monitored 24/7
You don’t have to worry about down time. If there is a problem, we’re already on it.
DNS Servers
ns1.gozipline.com
ns2.gozipline.com
ns3.gozipline.com
ns4.gozipline.com
ns5.gozipline.com
ns6.gozipline.com
Email Servers
Primary Email
Secondary Email
Web Servers
Production Web Server 1
Production Web Server 2
Production Web Server 3
Production Web Server 4
Production Web Server 5
PCI Production Web Server 4
SKI – Application Server
SF – Application Server
FBF – Application Server
HBS – Application Server
URM – Application Server
ServerEDGE – Application Server
ACN – Application Server
CH – Application Server
BE – Application Server
ISL – Application Server
OWC – Application Server
W1 – Web Server
WP1 – Web Server
RES – Application Server
WSP – Application Server
Submit A Support Ticket
We are currently open. If you are experiencing an outage or an emergency, please call us at: